Customer Resource Center
FAQs - Freq Asked Questions
The General FAQ is a vast repository of information encompassing a wide range of topics/subjects.Sales & Marketing Resources
Sales & Marketing Resources, View/Download Master Selling Guides & Marketing Flyers!Product Information Videos
Videos showcasing the products we offer and all of the need-to-know features and options you can purchase when ordering from us!Important Information
Company Policies, Economic Nexus Sales Tax, California Prop 65 and more.
Recent Articles
Less Than Minimum Formula
We will walk you through the Less Than Minimum Formula (LTM), and how it works. On the Product Display Page (PDP), if the product states LTM formula applies you can order less than the 1st published increment and price point. If a product DOES NOT ...Acceptable Forms of Payment and Staying PCI Compliant
PCI Compliance Guide: Email Communication Introduction Payment Card Industry Data Security Standard (PCI DSS) compliance is essential for any organization that handles credit card information. Adhering to these standards ensures the security of ...Bags and Totes Informational Videos
Video Table of Contents: 0:05 Intro: Welcome to the Customer Resource Center Informational Video on Bags and Totes 0:12 Bags and Totes: These versatile accessories are crucial for our everyday lives as they blend both functionality, eco-consciousness ...Stickers Informational Video
Video Table of Contents: 0:05 Intro: Welcome to the Customer Resource Center Informational Video on Stickers 0:12 Stickers: Stickers are a playful way to express ourselves, add a touch of spontaneity to our daily lives, and convey messages of ...Window Clings Informational Video
Video Table of Contents: 0:05 Intro: Welcome to the Customer Resource Center Informational Video on Window Clings 0:12 Window Clings: Providing a versatile and creative way to market and bring in business. Our window clings Provide a simple and ...
Popular Articles
Embroidered Patch - Thread Chart
Why are some products allowed to be shipped by Third Party and some not? (Q&A)
Question: Why are some products allowed to be shipped by Third Party and some not? Answer: With us able to offer so many different products we do have multiple factories located all over the United States and abroad to be able to serve quality ...What is your transit time from overseas? (Q&A)
Question: What is your transit time from overseas? Answer: We ship from overseas utilizing three carriers, we always ship the fastest method possible inbound from our overseas facility. UPS: All products shipped directly from our overseas factories ...Embroidered Patch Informational Video
Video Table of Contents: 0:05 Intro: Welcome to the Customer Resource Center informational video on embroidered patches. 0:11 Embroidered: Embroidered patches are our most popular patch type. The structure of embroidered patches is made up of thread ...What is your character limit on your silicone wristbands? (Q&A)
Question: What is your character limit on your silicone wristbands? Answer: We do not have a character limit on our silicone wristband, depending on the font type and wording and/or logo you have will depict if everything can be debossed/imprinted on ...