Customer Resource Center
FAQs - Freq Asked Questions
The General FAQ is a vast repository of information encompassing a wide range of topics/subjects.Sales & Marketing Resources
Sales & Marketing Resources, View/Download Master Selling Guides & Marketing Flyers!Product Information Videos
Videos showcasing the products we offer and all of the need-to-know features and options you can purchase when ordering from us!Important Information
Company Policies, Customer Portal, Economic Nexus Sales Tax, California Prop 65 and more.
Recent Articles
TOS - Terms of Service
Terms of Products & Services for IDProductsource These Terms of Service ("TOS") govern the relationship between IDProductsource ("Supplier," "we," "us," or "our") and its distributors and resellers ("Distributor," "you," or "your") concerning the ...Tariff Escalation Timeline
U.S. Tariff Escalation Timeline • February 1, 2025: The Trump administration imposed an initial 10% tariff on Chinese imports. • March 3, 2025: An additional 10% tariff was added, bringing the cumulative tariff rate to 20%. • April 2, 2025: A ...PRESS RELEASE 5/13/2025 - Tariff Update from IDProductsource
Tariff Escalation Timeline (click here)Faux Suede Patch Informational Video
Video Table of Contents: Video Script: Suede Patches Video Table of Contents: 0:05 Intro: Welcome to the Customer Resource Center informational video on suede patches. 0:12 Suede: Baby soft faux suede patches are ideal for pocket emblems, clothing, ...Product Decoration Agreement for Personal Care Line
These terms and conditions clarify the relationship between IDProductsource and a third-party decorator Snugz USA regarding the decoration & labeling of personal care products. By engaging IDProductsource for decorated personal care products, ...
Popular Articles
Less Than Minimum Formula
We will walk you through the Less Than Minimum Formula (LTM), and how it works. On the Product Display Page (PDP), if the product states LTM formula applies you can order less than the 1st published increment and price point. If a product DOES NOT ...Tariff Escalation Timeline
U.S. Tariff Escalation Timeline • February 1, 2025: The Trump administration imposed an initial 10% tariff on Chinese imports. • March 3, 2025: An additional 10% tariff was added, bringing the cumulative tariff rate to 20%. • April 2, 2025: A ...Do you allow Drop-Shipping to different locations? (Q&A)
Question: Do you allow Drop-Shipping to different locations? Answer: Yes, we do allow drop-shipping to different locations with a majority of our products. Split/Drop Shipment: First location is Free + Normal Shipping Costs; Each additional location ...Embroidered Patch - Thread Chart
Our Lead Time & Carrier Transit Time (estimated) (How-To GUIDE)
OUR LEAD & CARRIER TIMES Our lead times and product origination are clearly published on our website for each product we offer. (These are subject to change without notice) IDProductsource makes every effort to guarantee ship dates on RUSH PRODUCTS ...