Customer Resource Center
FAQs - Freq Asked Questions
The General FAQ is a vast repository of information encompassing a wide range of topics/subjects.Sales & Marketing Resources
Sales & Marketing Resources, View/Download Master Selling Guides & Marketing Flyers!Product Information Videos
Videos showcasing the products we offer and all of the need-to-know features and options you can purchase when ordering from us!Important Information
Company Policies, Customer Portal, Economic Nexus Sales Tax, California Prop 65 and more.
Recent Articles
Tariff Escalation Timeline
U.S. Tariff Escalation Timeline • February 1, 2025: The Trump administration imposed an initial 10% tariff on Chinese imports. • March 3, 2025: An additional 10% tariff was added, bringing the cumulative tariff rate to 20%. • April 2, 2025: A ...PRESS RELEASE 4/11/2025 - Tariff Update from IDProductsource
Tariff Escalation Timeline (click here)Faux Suede Patch Informational Video
Video Table of Contents: Video Script: Suede Patches Video Table of Contents: 0:05 Intro: Welcome to the Customer Resource Center informational video on suede patches. 0:12 Suede: Baby soft faux suede patches are ideal for pocket emblems, clothing, ...Product Decoration Agreement for Personal Care Line
These terms and conditions clarify the relationship between IDProductsource and a third-party decorator Snugz USA regarding the decoration & labeling of personal care products. By engaging IDProductsource for decorated personal care products, ...IDProductsource Launches Customer Portal!
IDProductsource Customer Portal All of your historical documents available at your fingertips 24x7! View/Download/Print & Share the following documents: Estimates - View, print, and share both new and old estimates, approve or reject them in real ...
Popular Articles
Embroidered Patch - Thread Chart
Why are some products allowed to be shipped by Third Party and some not? (Q&A)
Question: Why are some products allowed to be shipped by Third Party and some not? Answer: With us able to offer so many different products we do have multiple factories located all over the United States and abroad to be able to serve quality ...Less Than Minimum Formula
We will walk you through the Less Than Minimum Formula (LTM), and how it works. On the Product Display Page (PDP), if the product states LTM formula applies you can order less than the 1st published increment and price point. If a product DOES NOT ...IDProductsource Launches Customer Portal!
IDProductsource Customer Portal All of your historical documents available at your fingertips 24x7! View/Download/Print & Share the following documents: Estimates - View, print, and share both new and old estimates, approve or reject them in real ...What is your transit time from overseas? (Q&A)
Question: What is your transit time from overseas? Answer: We ship from overseas utilizing three carriers, we always ship the fastest method possible inbound from our overseas facility. UPS: All products shipped directly from our overseas factories ...