FAQs - Freq Asked Questions | Product Warnings | Customer Resource Center

Product Warnings
Lithium-Ion Battery Products Warning
Risk of Fire or Explosion: Do not expose to excessive heat (above 140° Fahrenheit (or 60° Celsius)), direct sunlight, or fire. Do not puncture, crush, or disassemble the battery. Avoid Short Circuits: Keep away from conductive materials (e.g., metal ...

Popular Articles
Embroidered Patch - Thread Chart
Why are some products allowed to be shipped by Third Party and some not? (Q&A)
Question: Why are some products allowed to be shipped by Third Party and some not? Answer: With us able to offer so many different products we do have multiple factories located all over the United States and abroad to be able to serve quality ...
What is your transit time from overseas? (Q&A)
Question: What is your transit time from overseas? Answer: We ship from overseas utilizing three carriers, we always ship the fastest method possible inbound from our overseas facility. UPS: All products shipped directly from our overseas factories ...
Embroidered Patch Informational Video
Video Table of Contents: 0:05 Intro: Welcome to the Customer Resource Center informational video on embroidered patches. 0:11 Embroidered: Embroidered patches are our most popular patch type. The structure of embroidered patches is made up of thread ...
Can you Mix and Match Material or Imprint Colors on Lanyards? (Q&A)
Question: Can you Mix and Match Material or Imprint Colors on Lanyards? Answer: Yes, you can mix and match both material & imprint colors on a lanyard as long as the imprint itself is staying the same across all of the lanyards. General rule of thumb ...